Tools & Infrastructure

We adapt the technology to your needs

Choose the best technology for your journey towards smart decision making.

Tools & Infrastructure

We adapt the technology to your needs

Choose the best technology for your journey towards smart decision making.

Benefits
BIG DATA TOOLS
AI SOLUTIONS

Technology designed for you

Companies need tools and infrastructure to implement the Big Data use cases that allow them to make better decisions and enhance the use of their data and their customers’ data.

The benefits of choosing these services
Find out just how easy we make it for you to implement our tools and infrastructure service in your organization.

Within everyone’s reach

You no longer have to be a ‘techie’ to use Big Data tools. We’ve got the most advanced solutions within everyone’s reach.

No major investments

If you’re a bit low on resources, you can choose a configurable set of cloud-based data management tools on a pay-per-use basis.

Your own premises

We offer on-premise rollouts for larger companies with the resources and skills needed to manage Big Data at their own facilities.

Build your own model

For on-premise rollouts, designing the reference architecture makes it possible to create a roadmap for construction or migration to the new Big Data environment.

LUCA Universe

With tools like LUCA Universe, Telefónica provides different modules over its infrastructure to roll out:

Big Data as a service for companies: LUCA Universe

Qlik Sense

On top of LUCA Universe, we complete the end-to-end offer with the visualization capabilities of the best visual analytics tool on the market and a disparate data multi-source associative model: Qlik Sense. With Qlik, a company can quickly and easily create striking and useful dashboards and business statistics with multi-device access so any user in the company can make fast business decisions.

The work with four families of Big Data tools to fully cover the data cycle:

Big Data as a Service:

The Hadoop Platform as a service to run Big Data use cases. With no need for any CAPEX investment and integrated with Telefónica Communications, Cloud and Security services.

Visualization:

A visualization platform within Telefónica-Cloud that offers visual analytics tools. Integrated with Telefónica Security Services.

NoSQL databases:

NoSQL DB as a service (MongoDB, Cassandra, Hive…) integrated with Data Protection and Privacy in OBs, Virtual Data Centres, Communications and Security services.

Governance PaaS:

Governance with the latest technology from the best partners. Implemented under the as a service model to extend Big Data use cases.

Add Artificial Intelligence to your interaction with customers

We can help you define the necessary Artificial Intelligence strategy to optimize the user experience as they interact with your brand.

LUCA AI suite: Tools and Accelerators

With a strong business orientation, LUCA has developed a comprehensive set of tools covering all phases of Machine Learning model preparation and training for better quality and greater efficiency in Big Data projects.

The benefits of accelerators:

  • Shorter run times
  • Early error detection
  • Better quality results

AI and cognitive computing ecosystem

Build your company’s AI environment based on Telefónica’s experience.

At Telefónica, we’ve come up with a new way to relate with our customers: AURA. It’s an Artificial Intelligence environment that helps us create new interactions with our customers.

From the knowledge and experience acquired with our internal projects, we are now offering our consulting capabilities to create AI environments based on:

  • Language Skills
  • Intelligence Skills
  • Memory Skills
  • Executive Skills

Benefits:

  • An enhanced customer experience by creating an interface that can interact and connect with all the company’s information to meet the user’s needs.
  • A better understanding of your users’ and customers’ needs and concerns immediately.

  • More operational efficiency by optimizing Call Centre activity and the services provided.
  • Greater loyalty by offering each customer immediate answers that are adapted to their needs.

Activate your company’s transformation

Tools and infrastructure adapted to your needs

Other services for your company you may be interested in

Consulting

We guide you through the digital transformation process with one key objective: to extract information from data to generate differential value all while understanding your business needs and the data you have.

Academy

We offer training for your professionals on new Big Data methods and technologies so they may be used as the foundation for your company’s digital transformation.

Data Analytics

We process data and apply algorithmic models to convert data into business knowledge so you can make the best business decisions.

Business insights

Our tools are designed to get valuable insights that allow companies to make the right decisions based on data.

Marketing and Advertising Solutions

We help you reach your marketing and sales goals by segmenting and customizing for your audience.

See our publications on Artificial Intelligence
Discover all publications
Learn about the opportunities offered by the Big Data application in projects for the social good, which help to achieve sustainability and achieve SDGs 2030.
Using Data for Social Good

Find out about the current opportunities that exist with the application of Big Data to projects for social good that help achieve sustainability and discover different projects underway aimed at reaching the UN goals for 2030.

We identify possible actions to address the challenges of AI and the ethical and social challenges posed by the use of technology
Six Challenges for the Sustainability of Artificial Intelligence

Find out about the ethical and social challenges involved with the use of this technology and what’s expected in the future. We also identify various possible actions to overcome the challenges of AI.

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